Terms & Conditions.

I'm not a lawyer nor a big business, but here are a few things you should be aware of:

  • The amount charged does not include tax, sales-tax or import duties
  • Products are shipped from Norway, which is not part of the EU.
  • All sales are final, no returns accepted.

I'm not an a-hole and want you to be happy with your purchase - if you have an issue, please contact me! 

Shipping

I only have one shipping option, "International Priority" which is FedEx delivered to your door within a couple of days.  Unfortunately the postal system in Norway does not have a product with tracking number, or they do, but it's more expensive than FedEx even when operating as a company.

A note on requests declaring a lower value for customs

I understand this request very well, as shippers and customs often charge ridiculous amounts in various fees and as a consumer there is nothing you can do about it - it can be quite infuriating.

However, I will not declare a low value on the commercial invoice that accompanies the shipment - the reason being that dealing with the potential complications and consequences is something I would very much like to avoid.  Irken Labs is a spare-time hobby endeavor, so I try to keep it fun and simple. 

Practical information / FAQ

You will receive a proper invoice suitable for accounting by email before your order is shipped.  The webshop and my accounting software is not integrated, so it will not be instant.